Insight provides training and consulting services for stakeholder consultation.

With any business activity there are a number of stakeholders including clients, service providers, and other stakeholders who are impacted by the activity. Stakeholder consultation occurs through a number of channels including:

• reviewing relevant literature (including academic and non-academic literature, minutes from business meetings, previous work, documents and resources),

• interviews and focus groups, and

• surveys, data science and statistics.

Every project has its own characteristics and choice of methodologies, but a standard approach involves:

• Initial client meetings to discuss project objectives and deliverables, and logistics. This results in the development and approval of a Project Plan.

• Literature reviews and discussion with initial stakeholders to obtain a thorough understanding of the context for this specific project and relevant project methodologies, and to review the characteristics of similar recent projects.

• The development of project-specific methods for more stakeholder engagement and data collection.

• Stakeholder engagement and data collection (using a wide range of communication mediums including face-to-face, online, telephone, and mail).

• Data preparation and analysis.

• Reporting (including development of a draft report, obtaining client feedback, and report revision)

Such a project involves regular meetings and communication with the client to discuss milestones met, and strategies for addressing obstacles encountered.

Insight has over 30 years of experience working in stakeholder engagement, data collection and analysis (at the University of Queensland, Queensland University of Technology, Griffith University, Stanford University USA, McGill University Canada, and for industry, government, and non-government organizations). Insight CEO, Dr Mark Griffin, is the Chair of the Special Interest Group for Business Analytics (International Institute of Business Analysis), and the Co-Chair of the Section for Business Analytics (Statistical Society of Australia).

Insight provides consulting and training services in stakeholder consultation.

See details about our current work.

See details about the training we deliver in Business, Stakeholder Consultation with Service Clients, and Stakeholder Consultation with Service Providers through a Registered Training Organization (coming soon).